European University Institute Library
Reference services (Libraries)
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Reference services (Libraries)
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Reference services (Libraries)
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Reference services (Libraries)
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Introduction to reference work, William A. Katz
Conducting the reference interview, a how-to-do-it manual for librarians, Catherine Sheldrick Ross, Kirsti Nilsen, Patricia Dewdney
The characteristics, use, and training of reference nonprofessionals in selected southeastern urban public libraries, by Daniel R. Smith
Newspapers in the library, new approaches to management and reference work, Lois N. Upham, editor
Reinventing reference, how libraries deliver value in the age of Google, edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic
Reference and information services, an introduction, Kay Ann Cassell and Uma Hiremath
Repositioning reference, new methods and new services for a new age, Laura Saunders, Lillian Rozaklis, and Eileen G. Abels
User-centered libraries and information services, K.G.B. Bakewell
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Reference services (Libraries)
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