European University Institute Library

Repositioning reference, new methods and new services for a new age, Laura Saunders, Lillian Rozaklis, and Eileen G. Abels

Label
Repositioning reference, new methods and new services for a new age, Laura Saunders, Lillian Rozaklis, and Eileen G. Abels
Language
eng
Bibliography note
Includes bibliographical references and index
Illustrations
illustrations
Index
index present
Literary Form
non fiction
Main title
Repositioning reference
Nature of contents
bibliography
Oclc number
887858684
Responsibility statement
Laura Saunders, Lillian Rozaklis, and Eileen G. Abels
Sub title
new methods and new services for a new age
Summary
To compete today, librarians need to not only provide old services in new ways but also to provide new services. Repositioning Reference: New Methods and New Services for a New Age re-imagines reference services in libraries and information organizations and the role of reference librarians, taking into account rapid developments in technology and information-specific services in non-library sectors. It traces the history of technology adoption for reference services, describes competitive pressures facing reference services, identifies untapped opportunities for reference services and librarians, details innovative and creative solutions for energizing the profession and engaging library user communities, and prescribes means to evaluating technologies for reference services.--, Provided by Publisher
Table Of Contents
The evolution of reference services -- Competitive pressures facing reference services -- Implications of change : competencies and philosophies -- Thinking outside the box : entrepreneurship in reference service provision -- Leveraging environmental scanning for repositioning -- Leading and managing change for organizational renewal
Content
Mapped to