Managing information services : an innovative approach, Jo Bryson

Resource Information

The instance Managing information services : an innovative approach, Jo Bryson represents a material embodiment of a distinct intellectual or artistic creation found in European University Institute Library.

Image

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Label

Managing information services : an innovative approach, Jo Bryson

Title remainder

an innovative approach

Statement of responsibility

Jo Bryson

Instantiates

• Managing information services : an innovative approach

Publication

• Abingdon, Oxon | New York, NY, Routledge, Taylor & Francis Group, 2016

Bibliography note

Includes bibliographical references and index

Carrier category

volume

Carrier category code

• nc

Carrier MARC source

rdacarrier

Content category

text

Content type code

• txt

Content type MARC source

rdacontent

Contents

Part I. Management influences in a changing landscape -- Managing in the digital era -- Part II. Strategy and planning -- Strategic planning : positioning for a digital future -- Attracting and retaining the best people -- Ensuring value for money and sound finances (includes benefits realization) -- Realizing the true value of knowledge and information -- Strategic technology and asset management : a smarter approach -- Part III. Leadership and innovation -- Leadership -- Creating a values driven culture to support innovation -- Innovation and creativity -- Engaging change for a virtual world -- Group dynamics and team building -- Effective negotiation and conflict management -- Managing the political arena -- Policy making -- Personal communications and networking -- Managing yourself and others in challenging times -- Part IV. Governance and social responsibility -- Corporate governance -- Power and influence -- Encouraging transparency -- Sustainability -- Risk management -- Sustaining trust and continued operations -- Evaluating performance -- Part V. Customer and market focus -- Competitive strategies -- Corporate image and communications -- Ensuring service quality -- Part VI. Survival and success -- Bringing it all together

Control code

ocn921142428

Dimensions

25 cm

Edition

4th edition.

Extent

xvi, 360 pages

Isbn

9781472455291

Media category

unmediated

Media MARC source

rdamedia

Media type code

• n

Record ID

u439916

System control number

(OCoLC)921142428