European University Institute Library

A focus on consumer behaviours and experiences in an online shopping environment, Emerald Group Publishing

Label
A focus on consumer behaviours and experiences in an online shopping environment, Emerald Group Publishing
Language
eng
Bibliography note
Includes bibliographical references and index
Index
index present
Literary Form
non fiction
Main title
A focus on consumer behaviours and experiences in an online shopping environment
Nature of contents
bibliography
Oclc number
932048128
Responsibility statement
Emerald Group Publishing
Series statement
Emerald gems
Summary
A Focus on Consumer Behaviours and Experiences in an Online Shopping Environment is a collection of key articles offering insights across a range of sectors. Some of the topics the book looks at include: This collection of key articles offers insights into consumer behaviours and experiences when shopping online across a range of sectors. Among other topics it explores: the influence of socioeconomic characteristics on online shopping behaviour; the impact of e-service quality, customer perceived value and customer satisfaction on customer loyalty; the role trust plays in an online shopping environment; and the effectiveness of online blogging on consumer purchase decisions.--, Provided by Publisher
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