Bibliograph

Practical Manual of Quality Function Deployment, by Davide Maritan

Type

Label

Practical Manual of Quality Function Deployment, by Davide Maritan

Language

eng

resource.imageBitDepth

Literary Form

non fiction

Main title

Practical Manual of Quality Function Deployment

Medium

electronic resource

Nature of contents

dictionaries

Oclc number

890649095

Responsibility statement

by Davide Maritan

Series statement

Springer eBooks.

Summary

This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.--, Provided by publisher

Table Of Contents

1 Quality Function Deployment (QFD): Definitions, History and Models -- 2 Strategic Matrices and Customer Analysis -- 3 QFD from Product Characteristics to Pre-production -- 4 Fuzzy QFD -- 5 QFD Case Histories

Creator