European University Institute Library

The logic of professionalism, work and management in professional service organizations, Johan Alvehus

eng

index present

non fiction

The logic of professionalism

electronic resource

dictionaries

1309098445

Johan Alvehus

Cambridge Social Sciences eBooks

work and management in professional service organizations

This book explores common management practices as they relate to professional service organizations. Adopting a unique critical institutional view, it focuses on challenges and struggles in both public and private settings and offers new insights. This will be essential reading for scholars of management and leadership.--, Provided by publisher

Front Cover -- The Logic of Professionalism: Work and Management in Professional Service Organizations -- Copyright information -- Dedication -- Epigraph -- Table of contents -- About the Author -- Preface -- 1 Work in Professional Service Organizations -- Knowledge work and professionalism -- Professional service work -- Problematizing the management of professional service work -- 2 Professionalism from an Institutional Logics View -- The problems of defining 'professions' -- From professions to professionalism -- Institutional logics -- Market, bureaucracy, and professionalismProfessional service organizations -- A Janusian approach to institutional logics -- 3 The Ambiguity of Professional Service Work -- Assumptions about ambiguity in knowledge work -- The vagueness of professionals' talk -- Working with cases: a model of professional problem solving -- Working with clients: another model of professional problem solving -- Professional work and craft work -- Professionalism and the craft ethos -- Division of labour and ambiguity in professional work -- 4 Control, and Control over Control -- A terminological warning -- Recruitment: the right person at the right placeCareer and professional progression -- Up-or-out systems and careers -- Accounting for time -- Controlling quality and process -- Professional stratification -- Control over the ambiguity of control -- 5 The Politics of Leadership -- On the herding of cats -- The romance of leadership -- Leadership as a collective and distributed phenomenon -- Legitimizing: role modelling to lead -- Legitimacy and organizational performance -- Negotiating: managing the 'what's in it for me?' factor -- Manoeuvring: the importance of seeming earnest -- Leadership as an unstable equilibriumThe hybrid professional-manager -- The romantic ambiguity of leadership -- 6 Superficial Hybridity -- What is hybridity? -- The degradation hypothesis -- The harmony hypothesis -- The loose couplings hypothesis -- We're all hybrids now -- but we always were -- A fourth hypothesis: superficial hybridity -- Redundancy, ambiguity, and superficial hybridity -- 7 Understanding the Logic of Professionalism -- The persistence of ambiguity -- Functional ambiguity -- Opaque transparency -- Maintaining what professionalism? -- 8 The Future of Professional Work -- The push towards marketizationThe Trojan horse of bureaucracy -- Expertise in post-truth society -- Technological dreams and nightmares -- In defence of professionalism as value -- References -- Index -- Back Cover