Bibliograph

The handbook of behavioral operations management, social and psychological dynamics in production and service settings, Elliot Bendoly, Wout van Wezel, and Daniel G. Bachrach

Type

Label

The handbook of behavioral operations management, social and psychological dynamics in production and service settings, Elliot Bendoly, Wout van Wezel, and Daniel G. Bachrach

Language

eng

Bibliography note

Includes bibliographical references and index

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

The handbook of behavioral operations management

Medium

electronic resource

Nature of contents

bibliographydictionaries

Oclc number

905902759

Responsibility statement

Elliot Bendoly, Wout van Wezel, and Daniel G. Bachrach

Series statement

Oxford scholarship online.

Sub title

social and psychological dynamics in production and service settings

Summary

This handbook provides easy-to-access insights into behavioural phenomena common to production and service settings. The text provides ready-to-play games and other activities that allow instructors to demonstrate the phenomena in class and corporate training settings, and applicable prescriptions for practice. The text relates biases and heuristics leveraged by workers and managers to their motivations and the complex real-world dynamics of a variety of operations management and supply chain contexts

Target audience

specialized

resource.variantTitle

Behavioral operations management

Classification