Bibliograph

Exit, voice, and loyalty;, responses to decline in firms, organizations, and states, Albert O. Hirschman

Type

Label

Exit, voice, and loyalty;, responses to decline in firms, organizations, and states, Albert O. Hirschman

Language

eng

Bibliography note

Includes bibliographical references

Index

index present

Literary Form

non fiction

Main title

Exit, voice, and loyalty;

Nature of contents

bibliography

Oclc number

84153

Responsibility statement

Albert O. Hirschman

Sub title

responses to decline in firms, organizations, and states

Summary

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change "from within."--Publisher description

Table Of Contents

Introduction and doctrinal background -- Exit -- Voice -- A special difficulty in combining exit and voice -- How monopoly can be comforted by competition -- On spatial duopoly and the dynamics of two-party systems -- A theory of loyalty -- Exit and voice in American ideology and practice -- The elusive mix of exit and voice

Classification