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The Resource Viewing library metrics from different perspectives : inputs, outputs, and outcomes, Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki

Viewing library metrics from different perspectives : inputs, outputs, and outcomes, Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki

Label
Viewing library metrics from different perspectives : inputs, outputs, and outcomes
Title
Viewing library metrics from different perspectives
Title remainder
inputs, outputs, and outcomes
Statement of responsibility
Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki
Creator
Contributor
Subject
Genre
Language
eng
Cataloging source
IT-FiEUI
http://library.link/vocab/creatorDate
1952-
http://library.link/vocab/creatorName
Dugan, Robert E.
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
  • bibliography
  • statistics
http://library.link/vocab/relatedWorkOrContributorName
  • Hernon, Peter
  • Nitecki, Danuta A
http://library.link/vocab/subjectName
  • Academic libraries
  • Library statistics
  • Academic libraries
  • Libraries
  • Libraries and colleges
  • Libraries and institutions
Label
Viewing library metrics from different perspectives : inputs, outputs, and outcomes, Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier.
Content category
text
Content type code
txt
Content type MARC source
rdacontent.
Contents
Introduction -- Related literature -- Assessment and evaluation -- The library perspective -- The customer perspective -- The institutional perspective -- Benchmarking and best practices -- Metrics for marketing and public relations -- Management information systems -- Utilizing metrics: interpretation, synthesis, and presentation -- The joys of metrics -- Appendices : A. Inputs: library perspective (reported as numbers) -- B. Inputs: library perspective (reported as ratios/percentages) -- C. Outputs: library perspective (reported as numbers) -- D. Outputs: library perspective (reported as ratios/percentages) -- E. Selected examples of process metrics -- F. Selected examples of trend metrics -- G. Examples of qualitative metrics -- H. Customer perspective -- I. Institutional perspective -- J. Stakeholder perspectives (examples) -- K. Selected metrics used by libraries for benchmarking and best practices -- L. Marketing and public relations -- M. Selected metrics from library reports -- N. Some metrics related to scholarly communication -- O. COUNTER Code of Practice, release 3 (August 2008)
Control code
FIEb16125678
Dimensions
26 cm.
Extent
xv, 346 pages
Isbn
9781591586654
Media category
unmediated
Media MARC source
rdamedia.
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)320194102
Label
Viewing library metrics from different perspectives : inputs, outputs, and outcomes, Robert E. Dugan, Peter Hernon, and Danuta A. Nitecki
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier.
Content category
text
Content type code
txt
Content type MARC source
rdacontent.
Contents
Introduction -- Related literature -- Assessment and evaluation -- The library perspective -- The customer perspective -- The institutional perspective -- Benchmarking and best practices -- Metrics for marketing and public relations -- Management information systems -- Utilizing metrics: interpretation, synthesis, and presentation -- The joys of metrics -- Appendices : A. Inputs: library perspective (reported as numbers) -- B. Inputs: library perspective (reported as ratios/percentages) -- C. Outputs: library perspective (reported as numbers) -- D. Outputs: library perspective (reported as ratios/percentages) -- E. Selected examples of process metrics -- F. Selected examples of trend metrics -- G. Examples of qualitative metrics -- H. Customer perspective -- I. Institutional perspective -- J. Stakeholder perspectives (examples) -- K. Selected metrics used by libraries for benchmarking and best practices -- L. Marketing and public relations -- M. Selected metrics from library reports -- N. Some metrics related to scholarly communication -- O. COUNTER Code of Practice, release 3 (August 2008)
Control code
FIEb16125678
Dimensions
26 cm.
Extent
xv, 346 pages
Isbn
9781591586654
Media category
unmediated
Media MARC source
rdamedia.
Media type code
n
Other physical details
illustrations
System control number
(OCoLC)320194102

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