The Resource The tyranny of metrics, Jerry Z. Muller
The tyranny of metrics, Jerry Z. Muller
Resource Information
The item The tyranny of metrics, Jerry Z. Muller represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in European University Institute.This item is available to borrow from 1 library branch.
Resource Information
The item The tyranny of metrics, Jerry Z. Muller represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in European University Institute.
This item is available to borrow from 1 library branch.
- Summary
- Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test."That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.--
- Language
- eng
- Extent
- ix, 220 pages
- Contents
-
- I. The argument
- The argument in a nutshell
- Recurring flaws
- II. The background
- The origins of measuring and paying for performance
- Why metrics became so popular
- Principals, agents, and motivation
- Philosophical critiques
- III. The mismeasure of all things? : case studies
- Colleges and universities
- Schools
- Medicine
- Policing
- The military
- Business and finance
- Philanthropy and foreign aid
- Excursus
- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage
- IV. Conclusions
- Unintended but predictable negative consequences
- When and how to use metrics: a checklist
- Isbn
- 9780691174952
- Label
- The tyranny of metrics
- Title
- The tyranny of metrics
- Statement of responsibility
- Jerry Z. Muller
- Language
- eng
- Summary
- Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test."That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.--
- Assigning source
- Provided by Publisher
- Cataloging source
- LBSOR/DLC
- http://library.link/vocab/creatorDate
- 1954-
- http://library.link/vocab/creatorName
- Muller, Jerry Z.
- Dewey number
- 519.5
- Index
- index present
- Literary form
- non fiction
- Nature of contents
- bibliography
- http://library.link/vocab/subjectName
-
- Organizational effectiveness
- Performance
- Performance standards
- Label
- The tyranny of metrics, Jerry Z. Muller
- Bibliography note
- Includes bibliographical references (pages 189-212) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist
- Control code
- on1005121833
- Dimensions
- 23 cm
- Extent
- ix, 220 pages
- Isbn
- 9780691174952
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
- (OCoLC)1005121833
- Label
- The tyranny of metrics, Jerry Z. Muller
- Bibliography note
- Includes bibliographical references (pages 189-212) and index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
- I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist
- Control code
- on1005121833
- Dimensions
- 23 cm
- Extent
- ix, 220 pages
- Isbn
- 9780691174952
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- System control number
- (OCoLC)1005121833
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.eui.eu/portal/The-tyranny-of-metrics-Jerry-Z.-Muller/RztNhujltVk/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.eui.eu/portal/The-tyranny-of-metrics-Jerry-Z.-Muller/RztNhujltVk/">The tyranny of metrics, Jerry Z. Muller</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.eui.eu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.eui.eu/">European University Institute</a></span></span></span></span></div>
