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The Resource The tyranny of metrics, Jerry Z. Muller

The tyranny of metrics, Jerry Z. Muller

Label
The tyranny of metrics
Title
The tyranny of metrics
Statement of responsibility
Jerry Z. Muller
Creator
Subject
Language
eng
Summary
Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test."That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all.--
Assigning source
Provided by Publisher
Cataloging source
LBSOR/DLC
http://library.link/vocab/creatorDate
1954-
http://library.link/vocab/creatorName
Muller, Jerry Z.
Dewey number
519.5
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Organizational effectiveness
  • Performance
  • Performance standards
Label
The tyranny of metrics, Jerry Z. Muller
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 189-212) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist
Control code
on1005121833
Dimensions
23 cm
Extent
ix, 220 pages
Isbn
9780691174952
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1005121833
Label
The tyranny of metrics, Jerry Z. Muller
Publication
Bibliography note
Includes bibliographical references (pages 189-212) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist
Control code
on1005121833
Dimensions
23 cm
Extent
ix, 220 pages
Isbn
9780691174952
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
System control number
(OCoLC)1005121833

Library Locations

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      Via dei Roccettini 9, San Domenico di Fiesole, 50014, IT
      43.803074 11.283055
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