Coverart for item
The Resource Service business development : strategies for value creation in manufacturing firms, Thomas Fischer, Heiko Gebauer, Elgar Fleisch, (electronic resource)

Service business development : strategies for value creation in manufacturing firms, Thomas Fischer, Heiko Gebauer, Elgar Fleisch, (electronic resource)

Label
Service business development : strategies for value creation in manufacturing firms
Title
Service business development
Title remainder
strategies for value creation in manufacturing firms
Statement of responsibility
Thomas Fischer, Heiko Gebauer, Elgar Fleisch
Creator
Contributor
Author
Subject
Language
eng
Summary
How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending their service business? Over the last decade, the business environment of capital goods manufacturers has changed dramatically. Few capital goods manufacturers are able to outrun the competition with pure product-related technologies and innovation alone. For this reason they have added services to products as a way of responding to eroding margins and the loss of strategic differentiation through product innovation and technological superiority. Based on over twelve years of research, this book provides academics and business professionals with a thorough overview of the strategies available for value creation through service business development. It features case studies and covers a wide range of topics, including emerging issues such as service business in small and medium-sized companies, business innovation through services and the impact of rapidly growing Asian markets.--
Assigning source
Provided by publisher
Cataloging source
UkCbUP
http://library.link/vocab/creatorDate
1959-
http://library.link/vocab/creatorName
Fischer, Thomas
Index
index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorDate
1976-
http://library.link/vocab/relatedWorkOrContributorName
  • Gebauer, Heiko
  • Fleisch, Elgar
Series statement
Cambridge Social Sciences eBooks
http://library.link/vocab/subjectName
  • Manufacturing industries
  • Service industries
  • Customer services
Label
Service business development : strategies for value creation in manufacturing firms, Thomas Fischer, Heiko Gebauer, Elgar Fleisch, (electronic resource)
Link
http://ezproxy.eui.eu/login?url=https://doi.org/10.1017/CBO9781139136730
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary
Control code
CR9781139136730
Dimensions
unknown
Extent
1 online resource (xix, 298 pages)
Form of item
online
Governing access note
Use of this electronic resource may be governed by a license agreement which restricts use to the European University Institute community. Each user is responsible for limiting use to individual, non-commercial purposes, without systematically downloading, distributing, or retaining substantial portions of information, provided that all copyright and other proprietary notices contained on the materials are retained. The use of software, including scripts, agents, or robots, is generally prohibited and may result in the loss of access to these resources for the entire European University Institute community
Isbn
9781107652071
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file(s).
Specific material designation
remote
System control number
(OCoLC)794663521
Label
Service business development : strategies for value creation in manufacturing firms, Thomas Fischer, Heiko Gebauer, Elgar Fleisch, (electronic resource)
Link
http://ezproxy.eui.eu/login?url=https://doi.org/10.1017/CBO9781139136730
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- Basic concepts of service business development -- Dynamic capabilities for service business development -- A case study: using the exploitation approach to develop a service business -- A case study: using the exploration approach to develop a service business -- Developing service business via the exploitation approach -- Configurations of service strategies and operational capabilities supporting the exploitation approach -- Network perspective -- International aspects of service business development -- Service business development for small and medium suppliers -- Service business development in small and medium OEMs -- Summary
Control code
CR9781139136730
Dimensions
unknown
Extent
1 online resource (xix, 298 pages)
Form of item
online
Governing access note
Use of this electronic resource may be governed by a license agreement which restricts use to the European University Institute community. Each user is responsible for limiting use to individual, non-commercial purposes, without systematically downloading, distributing, or retaining substantial portions of information, provided that all copyright and other proprietary notices contained on the materials are retained. The use of software, including scripts, agents, or robots, is generally prohibited and may result in the loss of access to these resources for the entire European University Institute community
Isbn
9781107652071
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file(s).
Specific material designation
remote
System control number
(OCoLC)794663521

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