Coverart for item
The Resource Patient Engagement : A Consumer-Centered Model to Innovate Healthcare, Guendalina Graffigna, Serena Barello, Stefano Triberti, (electronic resource)

Patient Engagement : A Consumer-Centered Model to Innovate Healthcare, Guendalina Graffigna, Serena Barello, Stefano Triberti, (electronic resource)

Label
Patient Engagement : A Consumer-Centered Model to Innovate Healthcare
Title
Patient Engagement
Title remainder
A Consumer-Centered Model to Innovate Healthcare
Statement of responsibility
Guendalina Graffigna, Serena Barello, Stefano Triberti
Creator
Contributor
Author
Subject
Language
  • eng
  • eng
Summary
Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields
Cataloging source
DE-B1597
http://library.link/vocab/creatorName
Graffigna, Guendalina,
Government publication
other
Language note
In English
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Barello, Serena
  • Triberti, Stefano
Series statement
Open Access e-Books
http://library.link/vocab/subjectName
  • Psychology
  • Social sciences (General)
Target audience
specialized
Label
Patient Engagement : A Consumer-Centered Model to Innovate Healthcare, Guendalina Graffigna, Serena Barello, Stefano Triberti, (electronic resource)
Link
https://doi.org/10.1515/9783110452440
Instantiates
Publication
Copyright
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Graffigna, Guendalina / Barello, Serena
  • Positive Technology for Enhancing the Patient Engagement Experiences
  • Triberti, Stefano / Riva, Giuseppe
  • Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model
  • Triberti, Stefano / Riva, Giuseppe
  • Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case
  • Triberti, Stefano / Barello, Serena / Graffigna, Guendalina / Riva, Giuseppe / Candelieri, Antonio / Archetti, Francesco
  • Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations
  • Barello, Serena / Graffigna, Guendalina
  • Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants
  • Frontmatter
  • Provenzi, Livio / Barello, Serena / Graffigna, Guendalina
  • The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement
  • Barello, Serena / Savarese, Mariarosaria / Graffigna, Guendalina
  • Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field
  • Gorli, Mara / Galuppo, Laura / Liberati, Elisa Giulia
  • List of Figures
  • Index
  • Contents
  • Introduction
  • Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends
  • Graffigna, Guendalina / Barello, Serena
  • Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement
  • Graffigna, Guendalina / Barello, Serena / Triberti, Stefano
  • Modelling Patient Engagement in Healthcare: Insight for Research and Practice
Control code
9783110452440
Extent
1 online resource
Form of item
online
Isbn
9783110452440
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
10.1515/9783110452440
Specific material designation
remote
System control number
(OCoLC)1110435706
Label
Patient Engagement : A Consumer-Centered Model to Innovate Healthcare, Guendalina Graffigna, Serena Barello, Stefano Triberti, (electronic resource)
Link
https://doi.org/10.1515/9783110452440
Publication
Copyright
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Graffigna, Guendalina / Barello, Serena
  • Positive Technology for Enhancing the Patient Engagement Experiences
  • Triberti, Stefano / Riva, Giuseppe
  • Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model
  • Triberti, Stefano / Riva, Giuseppe
  • Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case
  • Triberti, Stefano / Barello, Serena / Graffigna, Guendalina / Riva, Giuseppe / Candelieri, Antonio / Archetti, Francesco
  • Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations
  • Barello, Serena / Graffigna, Guendalina
  • Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants
  • Frontmatter
  • Provenzi, Livio / Barello, Serena / Graffigna, Guendalina
  • The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement
  • Barello, Serena / Savarese, Mariarosaria / Graffigna, Guendalina
  • Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field
  • Gorli, Mara / Galuppo, Laura / Liberati, Elisa Giulia
  • List of Figures
  • Index
  • Contents
  • Introduction
  • Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends
  • Graffigna, Guendalina / Barello, Serena
  • Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement
  • Graffigna, Guendalina / Barello, Serena / Triberti, Stefano
  • Modelling Patient Engagement in Healthcare: Insight for Research and Practice
Control code
9783110452440
Extent
1 online resource
Form of item
online
Isbn
9783110452440
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other control number
10.1515/9783110452440
Specific material designation
remote
System control number
(OCoLC)1110435706

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