Coverart for item
The Resource Inspectors and Enforcement at the Front Line of Government, edited by Steven Van de Walle, Nadine Raaphorst, (electronic resource)

Inspectors and Enforcement at the Front Line of Government, edited by Steven Van de Walle, Nadine Raaphorst, (electronic resource)

Label
Inspectors and Enforcement at the Front Line of Government
Title
Inspectors and Enforcement at the Front Line of Government
Statement of responsibility
edited by Steven Van de Walle, Nadine Raaphorst
Contributor
Editor
Subject
Language
eng
Summary
This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial role in enforcing rules and standards. The role of inspectors has changed. Their task is no longer to merely inspect and enforce, but also to educate, to negotiate, and to make compromises. Their decisions come about as a result of an interaction with inspectees: Do I punish or do I let go? Do I negotiate or do I issue a fine? Do I believe what this inspectee is telling me? Using insights from public administration, regulation and sociology, this book looks at the daily work of a diverse group of inspectors such as tax inspectors, veterinary inspectors, school inspectors, environmental inspectors or health inspectors. Steven Van de Walle is Professor of Public Management at the Public Governance Institute, KU Leuven, Leuven, Belgium. His research focuses on public sector reform and service interactions between citizens and government. Nadine Raaphorst is Assistant Professor at the Institute of Public Administration, Leiden University, The Netherlands. Her research focuses on interactions between bureaucrats and citizens, and on street-level decision making.--
Assigning source
Provided by publisher
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Raaphorst, Nadine
  • Van de Walle, Steven
Series statement
  • Springer eBooks
  • Springer eBooks.
http://library.link/vocab/subjectName
  • Comparative politics
  • Municipal government
  • Political science
  • Political sociology
  • Political theory
  • Public policy
Label
Inspectors and Enforcement at the Front Line of Government, edited by Steven Van de Walle, Nadine Raaphorst, (electronic resource)
Link
http://ezproxy.eui.eu/login?url=https://doi.org/10.1007/978-3-030-04058-1
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction: The social dynamics of daily inspection work -- Studying uncertainty in decision making by street-level inspectors -- Inspectors as information-seekers -- Are you a true offender? Bus ticket inspection as deviance enactment -- Strict enforcement or responsive regulation? How inspector-inspectee interaction and inspectors ́ role identity shape decision making -- Dynamics of inspectors’ enforcement styles -- Power dynamics and power asymmetries in the interaction between street-level inspectors and inspectees -- Stimulating collaboration and cooperation in tax inspection -- Welfare fraud inspectors between standardization and discretion -- Collective discretionary room: How inspectors decide with providers and citizens -- A micro-level perspective on joint inspections: how teamwork shapes decision making -- The decision made. On the inspection encounter
Control code
978-3-030-04058-1
Dimensions
unknown
Extent
1 online resource (XIII, 270 pages)
Form of item
  • online
  • electronic
Governing access note
Use of this electronic resource may be governed by a license agreement which restricts use to the European University Institute community. Each user is responsible for limiting use to individual, non-commercial purposes, without systematically downloading, distributing, or retaining substantial portions of information, provided that all copyright and other proprietary notices contained on the materials are retained. The use of software, including scripts, agents, or robots, is generally prohibited and may result in the loss of access to these resources for the entire European University Institute community
Isbn
9783030040581
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
4 illustrations, 1 illustration in color.
Specific material designation
remote
System control number
(OCoLC)1081000191
Label
Inspectors and Enforcement at the Front Line of Government, edited by Steven Van de Walle, Nadine Raaphorst, (electronic resource)
Link
http://ezproxy.eui.eu/login?url=https://doi.org/10.1007/978-3-030-04058-1
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction: The social dynamics of daily inspection work -- Studying uncertainty in decision making by street-level inspectors -- Inspectors as information-seekers -- Are you a true offender? Bus ticket inspection as deviance enactment -- Strict enforcement or responsive regulation? How inspector-inspectee interaction and inspectors ́ role identity shape decision making -- Dynamics of inspectors’ enforcement styles -- Power dynamics and power asymmetries in the interaction between street-level inspectors and inspectees -- Stimulating collaboration and cooperation in tax inspection -- Welfare fraud inspectors between standardization and discretion -- Collective discretionary room: How inspectors decide with providers and citizens -- A micro-level perspective on joint inspections: how teamwork shapes decision making -- The decision made. On the inspection encounter
Control code
978-3-030-04058-1
Dimensions
unknown
Extent
1 online resource (XIII, 270 pages)
Form of item
  • online
  • electronic
Governing access note
Use of this electronic resource may be governed by a license agreement which restricts use to the European University Institute community. Each user is responsible for limiting use to individual, non-commercial purposes, without systematically downloading, distributing, or retaining substantial portions of information, provided that all copyright and other proprietary notices contained on the materials are retained. The use of software, including scripts, agents, or robots, is generally prohibited and may result in the loss of access to these resources for the entire European University Institute community
Isbn
9783030040581
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
4 illustrations, 1 illustration in color.
Specific material designation
remote
System control number
(OCoLC)1081000191

Library Locations

    • Badia FiesolanaBorrow it
      Via dei Roccettini 9, San Domenico di Fiesole, 50014, IT
      43.803074 11.283055
Processing Feedback ...