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The Resource Ghost work : how to stop Silicon Valley from building a new global underclass, Mary L. Gray and Siddharth Suri

Ghost work : how to stop Silicon Valley from building a new global underclass, Mary L. Gray and Siddharth Suri

Label
Ghost work : how to stop Silicon Valley from building a new global underclass
Title
Ghost work
Title remainder
how to stop Silicon Valley from building a new global underclass
Statement of responsibility
Mary L. Gray and Siddharth Suri
Creator
Contributor
Author
Subject
Language
eng
Summary
"A startling exposé of the invisible human workforce that powers the web--and how to bring it out of the shadows. Hidden beneath the surface of the internet, a new, stark reality is looming--one that cuts to the very heart of our endless debates about the impact of AI. Anthropologist Mary L. Gray and computer scientist Siddharth Suri unveil how the services we use from companies like Amazon, Google, Microsoft, and Uber can only function smoothly thanks to the judgment and experience of a vast human labor force that is kept deliberately concealed. The people who do 'ghost work' make the internet seem smart. They perform high-tech, on-demand piecework: flagging X-rated content, proofreading, transcribing audio, confirming identities, captioning video, and much more. The shameful truth is that no labor laws protect them or even acknowledge their existence. They often earn less than legal minimums for traditional work, they have no health benefits, and they can be fired at any time for any reason, or for no reason at all. An estimated 8 percent of Americans have worked in this 'ghost economy,' and that number is growing every day. In this unprecedented investigation, Gray and Suri make the case that robots will never completely eliminate 'ghost work' and the unchecked quest for artificial intelligence could spark catastrophic work conditions if not stopped in its tracks. Ultimately, they show how this essential type of work can create opportunity--rather than misery--for those who do it."--
Assigning source
Provided by publisher
http://library.link/vocab/creatorName
Gray, Mary L.,
Illustrations
  • maps
  • charts
  • plates
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Suri, Siddharth
http://library.link/vocab/subjectName
  • Labor supply
  • Automation
  • Artificial intelligence
  • Technological unemployment
Label
Ghost work : how to stop Silicon Valley from building a new global underclass, Mary L. Gray and Siddharth Suri
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages [202]-213) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type code
  • txt
  • sti
Content type MARC source
  • rdacontent
  • rdacontent
Contents
Introduction: Ghosts in the machine -- Part I: The paradox of automation's last mile. Humans in the loop ; From piecework to outsourcing : a brief history of automation's last mile -- Part II: Demanding work. Algorithmic cruelty and the hidden costs of ghost work ; Working hard for (more than) the money -- Part III: Talking back to robots. The kindness of strangers and the power of collaboration ; The double bottom line -- Conclusion: The task at hand
Control code
on1052904468
Dimensions
24 cm
Extent
xxxi, 254 pages, 4 unnumbered pages of plates
Isbn
9781328566249
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
color maps, charts (some color)
System control number
(OCoLC)1052904468
Label
Ghost work : how to stop Silicon Valley from building a new global underclass, Mary L. Gray and Siddharth Suri
Publication
Bibliography note
Includes bibliographical references (pages [202]-213) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
  • text
  • still image
Content type code
  • txt
  • sti
Content type MARC source
  • rdacontent
  • rdacontent
Contents
Introduction: Ghosts in the machine -- Part I: The paradox of automation's last mile. Humans in the loop ; From piecework to outsourcing : a brief history of automation's last mile -- Part II: Demanding work. Algorithmic cruelty and the hidden costs of ghost work ; Working hard for (more than) the money -- Part III: Talking back to robots. The kindness of strangers and the power of collaboration ; The double bottom line -- Conclusion: The task at hand
Control code
on1052904468
Dimensions
24 cm
Extent
xxxi, 254 pages, 4 unnumbered pages of plates
Isbn
9781328566249
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
color maps, charts (some color)
System control number
(OCoLC)1052904468

Library Locations

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