Coverart for item
The Resource Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)

Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)

Label
Behavioral public performance : how people make sense of government metrics
Title
Behavioral public performance
Title remainder
how people make sense of government metrics
Statement of responsibility
Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin
Creator
Contributor
Author
Subject
Language
eng
Summary
A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.--
Member of
Assigning source
Provided by publisher
http://library.link/vocab/creatorName
James, Oliver
Index
index present
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/relatedWorkOrContributorName
  • Leth Olsen, Asmus
  • Moynihan, Donald
  • G. Van Ryzin, Gregg
Series statement
  • Cambridge elements. Elements in public and nonprofit administration, 2515-4303
  • Cambridge Social Sciences eBooks
http://library.link/vocab/subjectName
  • Civil service
  • Performance standards
Label
Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
Link
https://eui.idm.oclc.org/login?url=https://doi.org/10.1017/9781108761338
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
CR9781108761338
Dimensions
unknown
Extent
1 online resource (94 pages)
Form of item
online
Isbn
9781108761338
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file(s).
Specific material designation
remote
System control number
(OCoLC)1158018074
Label
Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
Link
https://eui.idm.oclc.org/login?url=https://doi.org/10.1017/9781108761338
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
CR9781108761338
Dimensions
unknown
Extent
1 online resource (94 pages)
Form of item
online
Isbn
9781108761338
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
digital, PDF file(s).
Specific material designation
remote
System control number
(OCoLC)1158018074

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