The Resource Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
Resource Information
The item Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in European University Institute.This item is available to borrow from 1 library branch.
Resource Information
The item Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource) represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in European University Institute.
This item is available to borrow from 1 library branch.
- Summary
- A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.--
- Language
- eng
- Extent
- 1 online resource (94 pages)
- Isbn
- 9781108761338
- Label
- Behavioral public performance : how people make sense of government metrics
- Title
- Behavioral public performance
- Title remainder
- how people make sense of government metrics
- Statement of responsibility
- Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin
- Language
- eng
- Summary
- A revolution in the measurement and reporting of government performance through the use of published metrics, rankings and reports has swept the globe at all levels of government. Performance metrics now inform important decisions by politicians, public managers and citizens. However, this performance movement has neglected a second revolution in behavioral science that has revealed cognitive limitations and biases in people's identification, perception, understanding and use of information. This Element introduces a new approach - behavioral public performance - that connects these two revolutions. Drawing especially on evidence from experiments, this approach examines the influence of characteristics of numbers, subtle framing of information, choice of benchmarks or comparisons, human motivation and information sources. These factors combine with the characteristics of information users and the political context to shape perceptions, judgment and decisions. Behavioral public performance suggests lessons to improve design and use of performance metrics in public management and democratic accountability.--
- Assigning source
- Provided by publisher
- http://library.link/vocab/creatorName
- James, Oliver
- Index
- index present
- Literary form
- non fiction
- Nature of contents
- dictionaries
- http://library.link/vocab/relatedWorkOrContributorName
-
- Leth Olsen, Asmus
- Moynihan, Donald
- G. Van Ryzin, Gregg
- Series statement
-
- Cambridge elements. Elements in public and nonprofit administration, 2515-4303
- Cambridge Social Sciences eBooks
- http://library.link/vocab/subjectName
-
- Civil service
- Performance standards
- Label
- Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- CR9781108761338
- Dimensions
- unknown
- Extent
- 1 online resource (94 pages)
- Form of item
- online
- Isbn
- 9781108761338
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- digital, PDF file(s).
- Specific material designation
- remote
- System control number
- (OCoLC)1158018074
- Label
- Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Control code
- CR9781108761338
- Dimensions
- unknown
- Extent
- 1 online resource (94 pages)
- Form of item
- online
- Isbn
- 9781108761338
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- Other physical details
- digital, PDF file(s).
- Specific material designation
- remote
- System control number
- (OCoLC)1158018074
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.eui.eu/portal/Behavioral-public-performance--how-people-make/vyfAlm0N2Ec/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.eui.eu/portal/Behavioral-public-performance--how-people-make/vyfAlm0N2Ec/">Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.eui.eu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.eui.eu/">European University Institute</a></span></span></span></span></div>
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.library.eui.eu/portal/Behavioral-public-performance--how-people-make/vyfAlm0N2Ec/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.library.eui.eu/portal/Behavioral-public-performance--how-people-make/vyfAlm0N2Ec/">Behavioral public performance : how people make sense of government metrics, Oliver James, Donald P. Moynihan, Asmus Leth Olsen Gregg G. Van Ryzin, (electronic resource)</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.library.eui.eu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.library.eui.eu/">European University Institute</a></span></span></span></span></div>
